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At the outset we shall confirm at our meeting or in writing to
you:
-
your instructions to us
-
any advice we have given
-
the approximate time the matter
will take
-
what action we shall be taking
-
when you are next likely to hear
from us
-
what action we need you to take
- the best information we can give as to the likely cost and
how it will be met
During your matter we shall:
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keep you informed of progress
-
we shall reply to correspondence
promptly, as circumstances permit
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advise you of any delays and
explain the reasons
-
explain the effect of any
important documents
-
inform you if a fees forecast
needs revising
- if you so wish, send copies of important letters (but
remember, it will cost you more if you ask for copies of all
letters)
At the end of your matter we shall:
- write confirming the conclusion reached
- explain any continuing consequences
- render our Account
- account to you as promptly as possible for all money due to
you
and
- you can ask for any papers and property to which you are
entitled, subject to any right we have to retain them if your
Account has not been paid.
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